Business owner insists on doing things right the first time

By Laurie Stone

Editor’s Note: The News-Tribune is doing this story as part of a weekly series on local business owners that have been with their respective businesses for five years or longer.

Businessman Gary Lowman has been serving his community for the past five years by repairing and installing brakes, shocks, struts and mufflers on vehicles at Muffler Galaxy.
Lowman said he has always enjoyed working on cars. “I have known since high school that I wanted to be a mechanic,” he said.
In his 30 years of experience, Lowman has worked in other muffler shops prior to living in Portales. He and his family lived in Tucumcari where he owned and ran KC Mufflers for 11 years. Because of the dwindling economy, he went out of business and moved to Portales.
Lowman said he knew the previous owner of Muffler Galaxy, Mike Kerr, because they had worked together at Big O Tires in Clovis, which is where Kerr taught Lowman how to do muffler work under the car, weld and bend pipe.
When Lowman heard that Kerr was interested in selling Muffler Galaxy, Lowman said he began to make the necessary arrangements to purchase his business.
Once ownership had been transferred to Lowman, he said that he patterned himself after no one, but chose to go in his own direction by doing what he knew was best.
“Spiritually, God helped me to stay focused and keep things going,” Lowman said.
Lowman said he views his profession as a form of art especially when it comes to bending pipe which can be a challenge.
“My dad is a perfectionist,” said Edward Lowman, Gary’s Lowman’s son. “He’s the kind of person that takes great pride in what he does. He strives to get a job done right and works hard to accomplish it,” he said.
Gary Lowman said one of his strongest qualities as a businessman is getting a job done correctly.
“I have an eye for seeing the problem,” he said. “I don’t want anything that I work on to present a future problem. Therefore, I look closely at whatever I’m working on. It doesn’t go out the door unless it’s right,” he said.
Lowman’s wife, Genetta Lowman, said her husband is good at what he does because he loves what he’s doing.
Lowman said he has faced many obstacles, but said they usually work themselves out in the end.