By Casey Peacock: PNT Staff Writer
Eastern New Mexico University officials are working closely with outside experts to resolve a computer mishap that occurred last week.
The incident occurred when a system, known as WebCt, crashed due to rising temperatures in the room where the server was housed. The crash resulted in lost data that has affected approximately 2,000 students.
“A lot, if not most of the information on WebCT, is unusable,” said Steven Gamble, ENMU president.
Currently the system is back up and running. Outside experts have been brought in to try and retrieve any information from the servers, Gamble said.
“How successful we’ll be on that, we don’t know,” Gamble said.
In the meantime, students and faculty have been advised to contact one another in an effort to collaborate and work to determine grades, if possible, Gamble said.
Vice President of Academic Affairs Robert Vartabedian said that students, in many cases, will be given an A for courses.
“What we’ve decided to do is give the students the benefit of the doubt,” Vartabedian said.
If possible, faculty or students that have coursework are being advised to resubmit and determine grades from that point, Vartabedian said.
Students who are scheduled for graduation on Saturday will not be affected. The situation has been more of a hassle for faculty, Gamble said.
In the meantime, President Gamble and the experts will be traveling to Roswell, where the server is housed, to find out how the situation can be fixed and a problem such as this can be avoided in the future, Vartabedian said.
“We’re hopeful this won’t happen again,” Vartabedian said.